Customer Influence Webinar Thank You

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Download the files below. There are five video files, and one workbook file. The each video file contains one segment of the webinar. Right click each link and “save as” in the file location of your choice on your computer.

Customer Influence Plan Instructions and Worksheets (PDF)

How to Influence Customers – Part 1 Video: Customer Decisions

How to Influence Customers – Part 2 Video: How to Influence

How to Influence Customers – Part 3 Video: Designing the Buying Environment

How to Influence Customers – Part 4 Video: Pricing

How to Influence Customers – Part 5 Video: Creating Your Influence Plan